The Future Has Arrived: Our Top Discoveries at HITEC
The hospitality industry is evolving at lightning speed. At HITEC (Hospitality Industry Technology Exposition and Conference), they showcased groundbreaking new technology through 370+ interactive exhibits. From AI-powered hospitality robots to new fire prevention methods, these advancements optimize workflows and enhance the guest experience. Here’s a look at the latest innovations from HITEC:
IntBot: Your Multilingual Front Desk Assistant
Imagine a concierge who speaks 40+ languages and easily answers routine guest inquiries. Meet IntBot, the AI-driven assistant. This innovative robot supports guests, freeing up hotel staff to focus on what really matters: personalized guest experiences.
Calvin asked Nylo, the humanoid robot, “What time is check-in and check-out?” He responded in English and Spanish. But in either language, you have to be out by 10 AM!
FireAvert: Fire Prevention Technology for Your Home or Hotel
Firefighter Peter Thorpe designed this cutting-edge technology to prevent fires and save lives.
According to a US Fire Administration study conducted between 2014 and 2016, cooking equipment was the leading cause of hotel fires in the United States. But FireAvert aims to counteract this by automatically turning off your stove if it hears a smoke alarm. It doesn’t matter what oven you have; FireAvert is compatible with gas and electric stoves. So, if you’re looking to prevent fires in your home or at your properties, FireAvert is a great place to start.
Data & Revenue Strategies: Insights from ComOps
At HITEC, we connected with ComOps, a leading consultancy for hotels and casinos. Their expertise? ComOps provides strategic consulting and operational support. They’re your one-stop shop for improving workflow, reducing costs, and maximizing revenue.
Learn from our friends at ComOps how to reduce operational costs while improving service quality.
What’s Next?
We’re off to the next big event—the 2025 Women in Travel & Hospitality Conference on July 17, 2025—where we’ll gain valuable insights from accomplished women in hospitality leadership roles. Want exclusive insights? Subscribe to the S.T.A.R. Report for behind-the-scenes coverage, or visit our website for updates. Don’t miss out on the fun; we look forward to seeing you in July!